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Departments » Menominee County 911 » Hearing Impaired Services
General Information

Hearing Impaired Services

Our 911 center is equipped with a Telecommunications Device for the
Deaf (TDD). This device will detect an in coming BAUDOT or ASCII
call and allow hearing impaired persons to report an emergency via a keyboard device directly to a 911 dispatcher.

The device is interfaced with the telephone system in our 911 center

and will automatically alert the dispatcher of an incoming TDD call.
Our 911 telecommunicators have been trained on the operation and use of
the TDD. Hearing impaired customers will not have to call a translation service in an emergency; they too can dial 911.

ATTENTION TTY / TDD USERS

9-1-1 service can be connected with wireless cell phones that are enabled with RTT/TTY settings.


DO NOT use the relay service in an emergency!

Call 9-1-1 and we will communicate directly with you using TDD/TTY.
Menominee County 9-1-1 provides equal access to citizens using TTY devices for communications. TTY is a text message system that is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY users.

Each end of a TTY call must have a TTY enabled device.

It does help the 9-1-1 center if TTY users will press the space bar several times when the phone is answered to detect Baudot tones. Once identified, we will send a TTY message.
  • We use these messages, or ones like them, when communicating with TTY users.

    • 911 WHAT IS YOUR EMERGENCY Q GA_


    • WHAT IS YOUR PHONE NUMBER Q GA_


    • WHAT IS YOUR NAME Q GA_


    • WHAT ADDRESS TO SEND HELP Q GA_


    • STAY CALM HELP IS ON THE WAY…


    • STAY NEXT TO YOUR TTY HD…


    • CALL BEING TRANSFERRED (GIVE TO) TO A MEDICAL PLACE HD…(RINGING)…

  • Additional or different messages can be tailored to fit individual needs. Examples include:

    • WHAT IS YOUR HOME ADDRESS Q GA_


    • WHERE IS THE EMERGENCY NOW Q GA_


    • IS ANYONE HURT Q GA_


    • DOES HE OR SHE NEED MEDICAL HELP Q GA_


    • WHO IS HURT Q GA_


    • WHERE DOES IT HURT Q GA_


    • NAME OF HURT PERSON Q GA_


    • HOW OLD IS HE OR SHE Q GA_


    • MAN OR WOMAN Q GA_


    • IS THE HURT PERSON AWAKE Q GA_


    • WHAT DOES THE RUN-AWAY CAR LOOK LIKE Q GA_
      (In this context, "run-away" is used for a "get-away" vehicle. Other concepts may include a hit and run, or car-jacking.)


    • WHAT KIND OF RUN-AWAY CAR Q FORD Q CHEVY Q OTHER Q GA


    • WHAT COLOR IS THE RUN-AWAY CAR Q GA_


    • IS ANYONE INSIDE THE RUN-AWAY CAR Q GA_


    • DOES THIS PERSON HAVE GUN, KNIFE, OR OTHER Q GA_


    • IS THE WHOLE BUILDING ON FIRE Q GA_


    • IS THE FIRE IN ONE SMALL PLACE IN BUILDING Q GA_


    • ARE THERE PEOPLE STUCK INSIDE THE BUILDING Q GA_


    • HOW MANY PEOPLE ARE STUCK INSIDE THE BUILDING Q GA_


    • DO YOU KNOW HOW THE FIRE STARTED Q GA_


    • HOW TALL IS THE BUILDING Q GA_


    • PLEASE HOLD UNTIL POLICE CAR GETS THERE…


    • IS THERE A FIGHT Q GA_


    • HOW MANY PEOPLE IN FIGHT Q GA_


    • ARE YOU ALONE NOW Q GA_


    • CAN YOU GO TO YOUR NEXT DOOR NEIGHBORS Q GA_


    • DO YOU HAVE A DOG Q GA_


    • DOES YOUR DOG BITE Q GA_


    • CAN YOU WALK Q GA_


    • FAMILY OR HUSBAND OR WIFE WE CAN CALL FOR YOU Q GA_


    • WHAT IS THEIR PHONE NUMBER PLS Q GA_


    • LEAVE NOW SKSK
Sub-Departments
- COVID-19 Information
- Do You Know Your Non-Emergency Number?
- Download the Smart911 APP Today!
- FAQ
- Hearing Impaired Services
- History of 9-1-1
- How it works - what happens when you dial 911:
- Menominee County Business Contact Form
- National Suicide Prevention and Crisis Hotline
- OTHER THINGS TO THINK ABOUT….
- TEXT TO 911
- Tornado Sirens
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